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Privacy Policy — How We Handle Your Information

We collect only what we need to run your account, process bKash, Nagad and Rocket transactions, and keep your sessions secure. This policy explains what data we gather, how we use it, and the steps you can take to access or delete your information.

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solt 777 Privacy Policy — How We Handle Your Information
POLICY CONTACT

Reach Us With Privacy Questions

If you want to request a copy of your data, ask us to delete your account information, or clarify how we use cookies, start a live chat or send an email. We aim to respond to data-access requests within a reasonable timeframe and will walk you through the verification steps needed to confirm your identity before releasing personal records.

Live Chat Open the chat bubble in the bottom corner and tell the agent you have a privacy question. We will verify your account and explain the data we hold or start the deletion process if you request it.
Email Support Send your data request or privacy query to our support address. Include your registered mobile number or account ID so we can locate your record and respond with the correct information for your account.
Account Settings Log in, tap your profile icon, then choose Privacy to see which cookies are active and toggle marketing preferences. For full data export or deletion, use live chat or email since those actions need manual verification.
SECURITY MEASURES

How We Protect Your Account Data

We encrypt payment credentials and session tokens so transaction details stay private between you and our payment gateway. Account passwords are hashed before storage, meaning even our own staff cannot view them in plain text. Session cookies expire after a period of inactivity, and login from a new device triggers an OTP sent to your registered mobile number. We review access logs to spot unusual patterns and freeze accounts temporarily if we detect sign-in attempts from multiple locations in a short window.

Payment Encryption

When you confirm a bKash, Nagad or Rocket deposit, your wallet PIN and transaction token travel over an encrypted connection.

Cookie Control

Essential cookies keep you logged in and remember your language choice. Optional cookies track which game categories you visit so we can suggest similar titles. You can block optional cookies in your browser, though some personalisation features will stop working.

Data Retention

Active account records stay available while you use the platform. Closed accounts are archived for the period needed to meet record-keeping rules in supported regions, then removed from live storage.

Your Rights

You can request a copy of the personal data we hold, ask us to correct outdated details, or delete your account entirely.

Privacy Policy FAQ

We collect your mobile number, email, date of birth and preferred currency during sign-up. Payment method details — your bKash, Nagad or Rocket account reference — are added when you make your first deposit so we can route withdrawals back to the same wallet.

We do not sell or rent your information to marketing firms. Payment processors see the transaction amount and your wallet reference to complete deposits and withdrawals, but they operate under their own privacy terms and do not receive your full account profile.

Closed accounts are archived for the retention period required by anti-fraud and financial-record rules in eligible jurisdictions. Once that period ends, personal identifiers are removed from live storage. Transaction logs tied to compliance obligations may remain longer where law requires it.

Yes. Contact us through live chat or email with your account ID. We will verify your identity, then delete your profile and personal details. Transaction records needed for legal or compliance purposes may be retained in anonymised form until the retention period expires.

Essential cookies keep you logged in and store your language preference. Optional cookies track game categories you browse so we can suggest similar titles. You can disable optional cookies in your browser settings, though some features like personalised recommendations will stop working.

Open live chat or send an email with your registered mobile number or account ID. We will confirm your identity and send a summary of your profile information, transaction history and session logs within a reasonable timeframe, depending on the volume of data.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.